Microsoft CEO Satya Nadella predicts AI agents will reshape the SaaS industry by managing business logic across multiple apps and databases, potentially rendering traditional back-end systems and business applications obsolete. He envisions a future where AI-native business applications, integrated with tools like Excel and Word, will handle workflows and tasks autonomously, transforming the functionality of existing SaaS solutions. While some experts view this shift as an opportunity for AI-first solutions, others express skepticism about the realistic timeline for this transformation due to the complexity of moving legacy systems to AI-driven infrastructures.
Microsoft CEO: AI Agents Will Transform SaaS as We Know It