Chinese e-commerce giant JD.com is the newest online marketplace to announce it will be launching its own LLM driven generative AI solution, a multilingual chatbot called ChatRhino. This follows on the heels of Shopify’s launch of SideKick. JD claims their generative AI product will provide customized solutions for multiple sectors including retail, transportation, finance, and health, and is targeting early 2024 for “serious commercial applications” of the service.
JD, Shopify Join AI Hype with E-commerce-Focused Assistants