WealthTech

The Intersection of Wealth Management and Technology

Tom C. Schapira

Executive Vice President
WealthTech Expert

Wealthtech – The Technology Behind Smarter Wealth Management

Wealthtech is revolutionizing the financial industry, driven by shifting demographics, evolving customer expectations and advancements in technology. The continuous adoption and adaptation of wealthtech software is at the core of innovation; from AI driven analytics to blockchain technology, advancements are transforming how wealth is managed and invested. Some say that wealthtech has the potential to replace financial advisors all together while others argue that the current reality suggests a more collaborative approach. In either case, new technologies enhance advisor capabilities by automating routine tasks, improving data analysis, and enabling more personalized client experiences. 

Future of Wealthtech

With advances in AI-based expert machines (chatbots), predictive insights, and clustering algorithms, used as portfolio management tools, the role of the financial advisor is changing. These tech-driven efficiencies and insights are most effective automating financial advisory for retail (less-sophisticated) investors. However, as investor sophistication and risk appetite increases, the additional complexity suggests that a hybrid model will prevail, allowing investment advisors to use these tools with human input, and focus on what really matters – the client experience. Advanced predictive analytics will provide deeper insights into client needs, behaviors, and preferences. These insights will enable investment firms to deliver highly tailored services and products, enhancing client satisfaction and loyalty.

Net net, by leveraging cutting-edge technology, financial advisors and wealth management firms can achieve faster, more sustainable, and more profitable growth. The integration of these tools will not only streamline operations but also empower professionals to focus on strategic decision-making and complex client relationships.

The Rise of Wealthtech 

WealthTech has gained significant traction over the past few years due to major industry shifts; greater regulatory responsibilities and compliance requirements, and shifting customer age and social demographics. Combined, these shifts are now driving increased competition from tech startups to deliver innovative, user-centric solutions. The role of technology in wealthtech today has never been more critical, improving operational efficiency while streamlining the retention and onboarding of new clients. Innovative wealthtech solutions are vast and encompass a range of transformative advancements, including the embedding of of highly illiquid alternative investments into portfolio management, tools and resources to streamline operations for registered investment advisors (RIAs), enhancing customer onboarding, and improving KYC and KYB procedures. Additionally, cutting-edge financial products, such as fractional investments through the use of blockchain and tokenization, and indexing, are redefining access to sophisticated instruments which were never before available to retail clients. 

Historical Trends – the Great Wealth Transfer: One of the most significant trends that continues to impact wealthtech is the Great Wealth Transfer. As the Baby Boomer generation (1946-1964) retires, trillions of dollars are expected to shift to younger generations including Gen X (1965-1980), Millennials (1981-1996), and Gen Z (1997-2012). This transition brings new challenges and opportunities for wealth managers, as younger generations have different attitudes and methodologies for wealth management. For example, Baby Boomers have traditionally favored high-touch advice from RIAs on traditional asset classes such as stocks and bonds, while Gen X and millennials are more likely to explore self-directed wealth management and digital assets such as cryptocurrency and sustainability focused investments. The wealth management industry is adapting to these shifting demographic trends and preferences, creating tailored and broad tech-driven solutions to cater to a more diverse clientele.

Robo-Advisors: For the past decade, robo-advisors have emerged as one of the most popular forms of wealthtech. Robo-advisor tools may use AI, but most are risk-driven strategies to offer financial advice and portfolio management services online, requiring little to no human interaction. Robo-advisors use advanced machine learning algorithms to analyze a client’s financial goals, risk tolerance, and market data to recommend optimal investment strategies.

This allows for lower costs for both advisors and their clientele which helps drive greater profitability.

Continuous Improvement: Continuous improvement is key to staying competitive and superior in wealthtech. Core tools such as Customer Relationship Management (CRM), Know Your Customer (KYC) and Anti-Money Laundering (AML) software, and open banking APIs are only a few examples of important subsectors of wealthtech that continue to advance. Ongoing enhancements to these tools focus on making them faster, more cost effective and highly efficient by integrating automation, AI powered analytics and blockchain technologies. By embracing cloud-based solutions, API integrations and data driven insights, financial advisors can ensure seamless and secure operations while improving user experiences. Continuous improvement in these core tools not only drives operational efficiency but also fosters greater transparency, trust and regulatory adherence.